From paper to impact - business process management at SAP
نویسنده
چکیده
When introducing Business Process Management at SAP, the goal was to create measurable and sustainable impact. We demonstrate value of process management by delivering process improvement projects using standardized services and LEAN methodology based on documented processes as included in the SAP Process Landscape. To achieve a holistic picture, not only processes are analyzed, but business roles and data as well. Today Business Process Management at SAP has evolved from a pure governance function to a highly-respected in-house consulting team with a reputation of creating impact. The SAP Process Map is a key element of Business Process Management at SAP and serves as the basis for business-driven management and improvement projects.
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